Support

Help with the Stackful app for iPhone.

Need help with Stackful?

Email and include:

  • what you were trying to do;
  • what happened;
  • your iOS version;
  • your Stackful version.

Please don’t include medical information, payment-card information or other sensitive information that isn’t needed. We’ll respond as soon as practical.

Frequently asked questions

Where is my data stored?

Only on your iPhone. Stackful has no account or application backend.

Will deleting the app delete my data?

Yes. Stackful 1.0 has no cloud sync and no manual backup or export. An iPhone backup you made yourself may still contain it, depending on your Apple backup settings.

What does Stackful Free include?

Every feature, with up to three supplements in your Cabinet.

What does Stackful Plus change?

It allows unlimited supplements in your Cabinet. It does not unlock separate tools.

Do paused supplements count toward the free limit?

Yes. Paused supplements remain in your Cabinet and count. Archived supplements do not.

How do I restore a purchase?

Open Stackful Plus in the app and choose Restore Purchases.

How do I manage or cancel Stackful Plus?

Open Stackful Plus in the app and choose Manage Subscription, or manage your subscriptions in your Apple Account settings.

Why are notifications not appearing?

Check that notifications are allowed for Stackful in iOS Settings, and that the supplement is active rather than paused or archived.

Is Stackful a medication reminder or medical tool?

No. Stackful is an inventory-planning app. It does not provide medical advice or remind you to take doses.

Can the developer recover my deleted information?

No. The developer does not receive or store your supplement information.

Stackful is an inventory-planning tool. It does not provide medical advice, recommend supplements or replace guidance from a qualified healthcare professional.

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